Address:
The Victoriana Care Home
6 Lansdowne Road,
Luton, Bedfordshire, LU3 1EE

Telephone:
01582 484177

Email:
victoriana@heritagecarehomes.co.uk

Specialising in:

  • 24-hour care
  • Dementia care
  • Respite care
  • End of life care
  • Person-centred care
  • Physical Disabilities Care
  • Mental Health Care
  • Caring for adults under & over 65

Care Home Manager:
Inesa Jones
Contact Inesa

Deputy Manager:
Louise Tedeschi – Care related enquiries
Contact Louise

Operations Manager:
Sidrah Sarfraz – Housekeeping, Laundry, Maintenance, Activities & Catering related queries
Contact Sidrah

Personalised Care & Support

About our Care Home...

The Victoriana Care Home provides accommodation for up to 33 people. It is situated in a quiet suburban area within few minutes walk to a beautiful Wardown Park with outstanding features, such as the fountain and boating lake, and a rich history.

We provide long and short stays for people who require personal care, also people with dementia, mental health conditions and physical disabilities.

Our personalised care will make sure your needs are taken care of in the best way possible. Both of our lounges overlook the peaceful garden and its beautiful scenery and provide a great place for gatherings with other residents or family member

Our dedicated and qualified head chef will make sure your special diet requirements have been catered for and seasonal menu will offer you a great variety of nutritious meals.

Facilities

  • Activities 7 days/week
  • Call bell system
  • Hairdresser
  • Housekeeping & Laundry
  • Free Wi-fi
  • Step free access
  • On-site parking
  • Garden & patio area
  • Home cooked food with Special diets catered for
  • Regular GP, Optician, Dentist & Chiropodist visits
Something for Everyone

Entertainment
& Activities

There’s always something going on at the Victoriana! Our daily activities are based on your interests and hobbies, so there is something for everyone. You can enjoy arts and crafts, gentle movement exercises, cinema experiences, sing-alongs, dancing and quizzes and of course our much-loved Thursday morning bingo sessions.

We also have a wonderful tearoom, where you can enjoy a cup of tea or coffee and a cake in a traditional tearoom setting. With vintage art on the walls and unique tea sets on display around the room, it is the perfect setting for a quiet cuppa with your family and friends. We also like to celebrate your birthday with lots of enthusiasm, personalised cake and lots of singing!

Being across the road from Wardown Park we regularly go for walks around the river, to watch the ducks and treat ourselves to an ice-cream afterwards. Our wheelchair accessible mini bus will take you on day trips to any places you wish to visit.

At Victoriana Care Home our dedicated team is here to make sure you feel as comfortable as you do in your own home.

View a sample Activity ScheduleView a sample Activity Schedule
Take a look around

Gallery

Testimonials

Kind words from families, visitors & health care professionals

In the last couple of months I have worked with couple of residents at the Victoriana and have observed the hard work of the care team in supporting the residents. In particular I have noted how well the care staff have worked in managing some of the challenging behaviours that can be displayed by residents. The care staff have worked hard to support behaviours and have taken time the time to get to know the resident so they can adapt their care to the person’s needs. This has been massively important for one resident in particular. I would like to personally thank the team for the hard work and dedication I have seen in making positive changes to accommodate the individual.

Sarah Farrell - Social WorkerSeptember 2021

The staff and carers are very polite

B. Andrews

We are very pleased with Mum’s care

D. Soloman

Under present Manager and Deputy the Victoriana runs in a professional and efficient way

R. Ingram

My aunt is extremely happy and content. She is well looked after and the staff at the Victoriana are always taking their time to talk to her and are always polite and caring. I live quite a distance away and feel that happy that although I cannot visit as often as I would like, I know that my aunt’s needs are met 110% - many thanks to you all

F. Sullivan

My father David has been in the care home for approximately 3 months. I was nervous for him to start with, but he seems happy. Staff including Inesa and Huma are very helpful and the home seems well run. If he is happy, I am happy.

R. Fleckney

I work for Phoenix PCN, I regularly attend care home to see some of the residents. The staff at this care home are very polite and helpful, all staff are very welcoming and have only had good experience when attending this care home. Keep up the good work. The Senior staff at this care home are amazing!

A. Ulusow - PA PCN Phoenix

Came to see my mum and the carers who look after her, new team, including Inesa & Louise are doing a great job in current circumstances. All the best.

M. Wale

I’ve been working and seeing patients at many different care homes but this stands out from the rest – very dedicated, supportive and caring staff. Have only had good experiences working with this team.

Dr. A Dawlatzai - GP PCN Team

All staff are very caring and professional. Would be very happy for one of my relatives to be a resident here! Thanks.

Dave - PCN Paramedic Practitioner

I am so thankful that my mum is being cared for at the Victoriana. The staff are all friendly and helpful. I look forward to the day that we go back to ‘normal and I can see more of the home. Thanks Everyone.

Tracey (Hanseel) King

The manager and staff are all very welcoming whenever I come in for the clinical care of patients. Whenever I need assistance with patients I get it. Sometimes some patients are residents present challenging behaviour. Staff handle these patients professionally with sympathy and empathy. This is a very good home if one asks me.

Peter Agyemang - Registered General Nurse C.C.S
Preserving Dignity & Choice

Meet the Team

Inesa Jones - Victoriana Care Home Manager

Inesa Jones

Home Manager - Joined 2021

Louise Tedeschi - Deputy Home Manager

Louise Tedeschi

Deputy Manager - Joined 2021

Sidrah Sarfraz

Sidrah Sarfraz

Operations Manager - Joined 2021

Maryum Ayub

Maryum Ayub

Activities Coordinator - Joined 2021

Carolyn Sherry - Cook

Carolyn Sherry

Cook - Joined 2016

Get in Touch

Request a Visit or brochure

We would love to speak to you about what The Victoriana Care Home can do for you and your family.

Whilst we are happy for you to visit your loved one at a time that’s convenient for you, we ask that you respect other residents needs by refraining from visiting during mealtimes.

To request more information, please complete the form, call us on 01582 484177 or email us at enquiries@heritagecarehomes.co.uk

Contact Form

    The Victoriana Care Home

    Care Quality Commission Regulated

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